PRIVACY POLICY - ROOKIE NATION
Youth & Community Sport Coaching
Sample copy for website mockup purposes only — not legal advice
Last updated: 12 August 2026
Rookie Nation Pty Ltd ("Rookie Nation", "we", "us" or "our") provides sport coaching, clinics, camps and related programs for junior and community athletes. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, register for a program, or otherwise interact with us.
This is placeholder text prepared for a website design mockup. It is not intended for actual publication and should be reviewed and finalised by a qualified professional before use.
1. Information We Collect
We may collect the following types of information:
●Contact details — such as name, email address, phone number and postal address.
●Athlete information — such as date of birth, age group, skill level, team or squad placement, and emergency contact details.
●Health and medical information — such as allergies, injuries, medical conditions or dietary requirements relevant to safe participation in coaching sessions.
●Payment information — such as billing details and transaction history for program fees (processed securely by our third-party payment provider).
●Photos and video — taken during training sessions, clinics or events for use in coaching feedback, promotional materials or our website and social media, where consent has been provided.
●Website usage data — such as IP address, browser type, pages visited and cookies, collected automatically when you use our website.
2. How We Collect Information
We collect personal information directly from you or your parent/guardian when you:
●Register for a coaching program, clinic, camp or trial session.
●Create an account or submit an enquiry form on our website.
●Communicate with our coaching or admin staff by phone, email or in person.
●Subscribe to our newsletter or follow our promotions.
We may also collect information automatically through cookies and similar technologies when you browse our website. See Section 7 for details.
3. How We Use Your Information
We use personal information to:
●Register and manage participation in Rookie Nation programs, sessions and events.
●Communicate schedules, cancellations, updates and coaching feedback.
●Ensure the health, safety and wellbeing of participants during coaching activities.
●Process payments and manage billing enquiries.
●Improve our programs, website and coaching services.
●Send marketing communications, where you have opted in, which you may unsubscribe from at any time.
●Comply with legal, insurance and child-safety obligations.
4. Children's Information
Many of our programs are designed for junior athletes under the age of 18. Where a participant is a minor, we collect and manage their personal information with the consent of a parent or legal guardian, who may access, update or request deletion of that information on the participant's behalf. We take reasonable steps to limit the collection of children's personal information to what is necessary to deliver our coaching programs safely.
5. Sharing Your Information
We do not sell personal information. We may share information with:
●Coaching staff and volunteers directly involved in delivering a program.
●Sporting associations, leagues or venues where required for registration, insurance or facility access.
●Payment processors and IT service providers who support our booking and billing systems.
●Government or regulatory bodies where required by law or to protect the safety of a participant.
Any third parties who process personal information on our behalf are required to protect it in accordance with this Privacy Policy.
6. Data Storage and Security
We store personal information using secure, access-controlled systems and take reasonable steps to protect it from misuse, loss, or unauthorised access, modification or disclosure. We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve our services. You can adjust your browser settings to refuse cookies, though this may affect some website functionality.
8. Your Rights
Depending on your location, you may have the right to:
●Request access to the personal information we hold about you or your child.
●Request correction of inaccurate or incomplete information.
●Request deletion of personal information, subject to our legal and record-keeping obligations.
●Withdraw consent for marketing communications or promotional use of photos/video at any time.
To exercise any of these rights, please contact us using the details in Section 10.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
| Business | Rookie Nation Pty Ltd |
|---|---|
| support@rookienation.com.au | |
| Phone | |
| Address | QLD, Australia |